Refund & Return Policy
We value your satisfaction and want you to love your purchase.
Please review our refund and exchange policy below.
1. Eligibility for Return
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Returns are accepted within 7 days of delivery.
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Item must be unused, unwashed, and in original packaging with tags attached.
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Sale, clearance, or discounted items are non-returnable.
2. Refunds
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Once we receive and inspect your return, you’ll be notified by email.
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Refunds are issued as store credit or bank transfer, depending on the case.
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Shipping charges are non-refundable.
3. Exchanges
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You may exchange for another size, color, or item (if available).
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Customer is responsible for return shipping costs.
4. Damaged or Wrong Item
If you received a damaged or incorrect item, contact us within 48 hours with a photo of the product.
5. How to Request a Return
Email us at support@hijab-ul-noor.com with your order number and reason for return.